COOKIE POLICY

Last Updated: 17/02/2026

This Cookie Policy explains how PharmacyIQ (“we”, “us”, “our”) uses cookies and similar technologies when you visit our website. PharmacyIQ is a product developed and operated by IntelligentQ Limited, registered in England & Wales. This policy should be read alongside our Privacy Policy.

1. WHAT ARE COOKIES?

Cookies are small text files placed on your device (computer, tablet, or mobile device) when you visit a website.

Cookies are widely used to:

  • Ensure websites function properly

  • Improve user experience

  • Provide security features

  • Analyse site performance

  • Store user preferences

Some cookies are essential for a website to operate, while others require your consent before being placed on your device.

2. LEGAL BASIS FOR USING COOKIES

Under the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR):

  • Strictly necessary cookies may be placed without consent.

  • All other cookies (including analytics and marketing cookies) require your prior consent.

Where consent is required, it is obtained through a cookie banner or preference management tool.You may withdraw consent at any time.

3. TYPES OF COOKIES WE USE

The cookies used on this website fall into the following categories:


3.1 Strictly Necessary Cookies

These cookies are essential for the operation and security of the website.

They may include:

  • Session cookies required for page navigation

  • Security cookies used to prevent malicious activity

  • Load balancing cookies

  • Consent management cookies

Without these cookies, the website may not function properly.

Legal basis: Legitimate interest and necessary for service provision.


3.2 Performance and Analytics Cookies

These cookies collect information about how visitors use our website.

They may collect data such as:

  • Pages visited

  • Time spent on pages

  • Navigation patterns

  • Device type

  • Approximate geographic location (country/region level)

The information collected is aggregated and does not directly identify individuals.

We use this information to:

  • Improve website functionality

  • Monitor performance

  • Identify technical issues

These cookies are only activated after user consent.


3.3 Functional Cookies

Functional cookies allow the website to remember choices you make, such as:

  • Language preferences

  • Region selection

  • Form progress

These cookies enhance user experience but are not strictly necessary.

These are placed only where appropriate consent has been provided.


3.4 Marketing or Tracking Cookies

As of the current pre-launch stage, PharmacyIQ does not deploy behavioural advertising or marketing tracking cookies.

If marketing cookies are introduced in the future, they will:

  • Be clearly disclosed

  • Require explicit opt-in consent

  • Be configurable through user preference settings

4. THIRD-PARTY COOKIES

We may use third-party service providers for:

  • Website hosting

  • Analytics

  • Security monitoring

These providers may place cookies on your device when you interact with our website.

Examples may include:

  • Analytics providers

  • Cloud hosting platforms

  • Content delivery networks

We ensure that any third-party provider processes data in accordance with UK data protection laws. We do not control third-party cookie policies. You should review their respective privacy notices for additional information.

5. HOW LONG COOKIES ARE STORED

Cookies may be:

  • Session cookies – automatically deleted when you close your browser

  • Persistent cookies – stored on your device for a defined period or until manually deleted

Retention periods vary depending on the purpose of the cookie. Analytics cookies are typically retained for a limited duration to enable performance review.

6. MANAGING YOUR COOKIE PREFERENCES

You can manage or withdraw cookie consent by:

  • Using the cookie preference tool available on our website

  • Adjusting your browser settings

  • Deleting stored cookies from your device

Most web browsers allow you to:

  • Block cookies

  • Delete cookies

  • Set alerts when cookies are placed

Please note that blocking strictly necessary cookies may impact website functionality.

7. DO NOT TRACK SIGNALS

Some browsers allow “Do Not Track” (DNT) signals. Currently, there is no uniform industry standard for DNT responses. Our website does not currently respond to DNT signals automatically.

8. INTERNATIONAL DATA TRANSFERS

Where third-party analytics or hosting providers operate outside the United Kingdom, appropriate safeguards are applied in accordance with UK GDPR.

Such safeguards may include:

  • Standard Contractual Clauses

  • Transfers to jurisdictions recognised as adequate

9. SECURITY

Cookies themselves do not typically contain sensitive information. However, data collected via cookies may be linked with other information where appropriate. We implement appropriate technical and organisational safeguards to protect information collected through our website.

10. UPDATES TO THIS POLICY

We may update this Cookie Policy to reflect:

  • Changes in technology

  • Changes in legal requirements

  • Changes in website functionality

The latest version will always be published on this website.

11. CONTACT

If you have any questions regarding this Cookie Policy, please contact:

admin@pharmacyiq.co.uk

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Let PharmacyIQ simplify your pharmacy operations

From stock control and dispensing to transfers and reporting, PharmacyIQ helps reduce manual work and bring clarity to everyday pharmacy workflows.

Bg Line

Let PharmacyIQ simplify your pharmacy operations

From stock control and dispensing to transfers and reporting, PharmacyIQ helps reduce manual work and bring clarity to everyday pharmacy workflows.

Bg Line

Let PharmacyIQ simplify your pharmacy operations

From stock control and dispensing to transfers and reporting, PharmacyIQ helps reduce manual work and bring clarity to everyday pharmacy workflows.